Frequently Asked Questions

Where do you operate? +

We currently serve all areas within Nairobi and its environs. We come directly to your home, workplace, or any location you specify.

How long does a detailing session take? +

It depends on the package. Our Easy Care Detail takes 1–1.5 hours, while comprehensive packages can take 3–5 hours. We'll give you an accurate estimate when you book.

What do I need to provide? +

Nothing! We bring all our own equipment, water, and professional-grade products. Just let us know where the car is parked.

How do I book? +

You can book online through our booking form, send us a WhatsApp message, or give us a call. We'll confirm your appointment within 1 hour.

Can I book for multiple vehicles? +

Absolutely. Just let us know in the notes field when booking, or contact us directly for fleet pricing.

What payment methods do you accept? +

We accept M-Pesa, bank transfers, and cash on completion of service.

Do you offer a satisfaction guarantee? +

Yes. If you're not completely satisfied with the result, we'll come back and redo the service at no additional cost.

Are your products eco-friendly? +

Yes, we use environmentally responsible cleaning products that are safe for your vehicle's surfaces and the environment.

What is your cancellation policy? +

We ask for at least 24 hours notice for cancellations. Last-minute cancellations may incur a small fee.

Do you offer corporate or fleet services? +

Yes! We offer competitive fleet packages for businesses. Contact us for a custom quote.

Still Have Questions?

We're happy to help. Get in touch and we'll answer within a few hours.

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